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How can business processes be analyzed in the insurance industry? What opportunities for optimization exist?

Shared service centers are often a short-lived affair. They are frequently set up to demonstrate efficiency in the market, blithely overlooking the fact that every market success requires a clear commitment to products, customers and markets and cannot merely be an opportunity for selling off surplus capacities.

In groups, shared service centers are a good way of dealing more efficiently with tasks that are outside of or on the margins of the core business. Pension funds or company pension plans are frequently managed for the entire group nowadays. But can a group’s IT services also be managed that way?

At this point we can support you before, during and after the establishment of a shared service center. We will advise your company on matters of governance, leadership, organization, role models, and business systems.

Our main focal points are:                 

  • Performance transparency
  • Cost transparency
  • Governance and sourcing

Are you looking for further information?


Dr. Arne Röhl
Actuary (DAV)

If you have any questions about insurance, please do not hesitate to contact us.
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